Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kulturalblendz@gmail.com. 

or contact us on Instagram or via WhatsApp +92 3037136436 

  1. Provide your order number, a description of the issue, and any relevant photos.
  2. Our team will guide you through the return or exchange process.
  3. If eligible, we will process the refund to the original payment method or send the replacement item, based on your preference.

This process can take up to 15 business days for processing.


If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at kulturalblendz@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10-15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 20 business days have passed since we’ve approved your return, please contact us at kulturalblendz@gmail.com.

Kultural Blendz reserves the right to refuse returns or exchanges that do not meet the outlined criteria. If you have any questions or concerns regarding our return and exchange policy, please contact our customer service team at kulturalblendz@gmail.com for assistance.

Thank you for choosing kultural Blendz!